8 Secrets of the Perfect Link
A few weeks ago a frustrated face appeared around the corner of my desk. “Sorry mate, you don’t do any printing do you?”
“Well yeah, sometimes,” I said.
I have a dedicated desk in a co-working space, we share a printer, and it was this shared printer that was frustrating the face in question: “I’ve been trying for hours to get this bloody thing printed, I’m absolutely desperate, I can’t find the right driver anywhere…”
“I think you just log into the dashboard and download it,” I said. “I think that’s what I did, hold on let me try,” I said, firing up the office dashboard. “You go to printer instructions…”
“Yep, I did that.”
“…and then you click…”
“Oh God!” he wailed. “It’s a link isn’t it.”
Here are the instructions that he’d been struggling with:
An intelligen...
